Apex EP Solutions Group · Orange County, California

Marketing andwebsites forRV service.

Class A, B and C. Coach bodies, slide-outs, delamination, roof and sidewall, the jobs no collision estimator has ever seen. Our shop operating system runs in an RV center today.

Drag to rotate · scroll to take it apart

Why RV is its own problem

An RV is not a big car.

Most marketing firms treat RV service as collision with a bigger bay. It is not, and every part of the work is different, starting with the fact that the customer is often living in the vehicle you are holding.

01

The vehicle will not decode

Run a coach VIN and it comes back Unable to decode more often than not. A chassis is one manufacturer, the house is another, and the estimating database frequently knows neither. That is a daily reality in an RV shop and it is the first thing any system we build has to survive.
02

Parts take weeks, not days

A sidewall panel or a slide topper can be a special order with no substitute and no local stock. The blocker is the schedule. A board that does not track what is on order against what is holding a bay is a board that tells you nothing.
03

The customer may be living in it

Cycle time is not a metric here, it is somebody's housing. Status updates are not a nicety, they are the difference between a review and a complaint. Told what happened, when it happened, with the photo.
04

Insurance and warranty are not the same fight

Good Sam, extended service contracts, manufacturer warranty and a collision carrier all want a different packet in a different format. Getting that wrong costs weeks. The paperwork is the job.
05

Nobody is searching for you correctly

An owner with a leaking roof in a parking lot searches for the symptom, not your service list. Websites for RV shops have to answer the symptom. That is where the traffic is, and it is the part almost every RV shop site gets wrong.

The breakdown

A repair order is not one thing.

It is five, and on an RV every one of them takes longer and costs more when it goes wrong. Take the vehicle apart and you can see them.

01

The estimate

Insurance estimate review, line by line. The deductible is where the error hides. A sublet line defaults to a taxed category, and on a coach with a long sublet list that adds up before anyone notices.

02

The parts

Special order, long lead, no substitute. The blocker clears the moment the box is scanned, which on an RV job may be the difference between shipping this month and next.

03

The floor

Which bay is holding a coach that is waiting on a panel, and which is waiting on nothing. Panels read LIVE or UNAVAILABLE, never a guess dressed up as a number.

04

The customer

Often living in it, sometimes parked on your lot. Drafted the moment the job changes so it goes out while it is still true.

05

The money

What a coach job actually cost you against what it paid. Which contract argued, which line they cut, how many days it sat waiting on a panel. The number you price the next one from.

Proof, not promises

Running in an RV center today.

Friday, our shop operating system, is deployed at a collision and RV center in Orange County. Every number was read off the machine. Anything unfinished says so, on this page, in writing.

5AI models running
on the shop’s own box
52/52Tests passing on the
estimate matcher
133Repair orders live
in the system
$250Deductible error caught
on a real job

The matcher found a real $250 deductible error and a mis-bucketed $388.92 on a live repair order. Not yet: price entry, vehicle selection and line editing inside the estimate are still being built, so a person finishes the estimate today. On a coach that will not decode, picking the database vehicle is still a human job. No real part has run the receiving rail. Running two shops on one system is designed rather than built.

What we take on

Class A, B and C.

Motorhomes, travel trailers and fifth wheels. Independents and service centers. We stay in the lanes we have actually worked in.

Coach body

Sidewall, roof, delamination, fiberglass and panel.

Slide-outs

Mechanism, seals, toppers, alignment.

Collision

Carrier work on a coach, which is its own paperwork.

Service and diagnostics

One-off units where nothing decodes and nothing is standard.

Where we work

Orange County, and out from it.

Close enough to stand in your shop, which is the only way any of this works.

Orange County

Santa Ana, Costa Mesa, Irvine, Anaheim, Huntington Beach, Orange, Fullerton.

South county

Mission Viejo, Laguna, San Juan Capistrano, and south to San Clemente.

Los Angeles

LA County shops and service centers.

You own everything. Every domain, every account, every login is in your name on your card. Apex takes delegate access and nothing more.

Common questions

Before the first call.

Q

Do you actually work with RV shops, or is this collision marketing with the word RV added?

The shop operating system running today is deployed at a collision and RV center in Orange County, so RV work is in the system rather than in the sales pitch. RV service is one of four lanes Apex works in, alongside collision, powersports and motorsports.

Q

Our coach VINs do not decode. Does your system break?

No, because that was true on day one at the shop it runs in. When a VIN will not decode, the database vehicle is chosen by hand. Selecting the vehicle inside the estimate is one of the parts still being built, so today a person does it. The system does not pretend otherwise.

Q

Can it handle Good Sam and extended service contracts, not just collision carriers?

The estimate matcher compares any carrier or contract estimate against the shop's, line by line. It does not care who wrote the other estimate. What it will not do is submit anything: there is no code path to send, submit or lock. The owner sends.

Q

What does the marketing actually target for an RV shop?

The symptom, not the service list. An owner with a delaminating sidewall or a slide that will not retract searches for what is happening to them. The site has to answer that, in their words, and be found on a phone from a parking lot.

Q

Who owns the website and the accounts?

The client does. Every domain, every account and every login is registered in the client's name on the client's card. Apex takes delegate access. Fire Apex on a Tuesday and the business still has all of it.

Q

What is not finished yet?

Price entry, vehicle selection and editing an existing line inside the estimate. No real part has run the receiving rail. Running two shops on one system is designed rather than built. Those are the honest gaps and they stay on this page until they close.

Q

Where do you work?

Orange County, Los Angeles, and south to San Clemente.

Start here

Come see the machine.

The fastest way to understand what we build is to watch it check an estimate against yours and find what the carrier left out.

Goes straight to Egor. No autoresponder, no drip sequence, no list. If you would rather just email, it is egor@apexepsolutionsgroup.org.